Our client is a national system integrator. The company was expanding and understood that they had outgrown the current solutions. Their legacy datacenters and call center operations were no longer going to meet the needs of the growing client base. Additionally, they did not have expertise in the newest call center cloud solutions, nor infrastructure.
To help a client move and upgrade their existing data center to a new colocation facility and architect, deliver and deploy a new Cisco Contact Center solution.
We partnered with the company to analyze their current environment, their staff and talent, existing technology and their goals for the future.
We implemented and project managed the solution end to end to ensure a timely execution and budget adherence
© 2022 cloudEQ