ServiceNow Partner

ServiceNow Service Delivery

ServiceNow’s cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. They simplify the complexity of work on a single, enterprise cloud platform.

ServiceNow connects your enterprise and modern operations to transform your business while speeding up adoption and upgrades across your organization.

ABOUT THE PARTNERSHIP

cloudEQ has extensive experience when it comes to integrating, maintaining solutions in ServiceNow and migrating data from legacy technologies and the SNOW platform. As a value-adding partner, cloudEQ has experience in helping our clients seamlessly and effectively develop workflows with ServiceNow.

cloudEQ has helped numerous organizations run, build and operate ServiceNow; reducing costs, improving operations, increasing optimizations and workflow, and building a foundation for growth and innovation. Based on experience, cloudEQ and ServiceNow have built a complete and proven approach for supporting one to thousands of staff in ITSM to quickly and efficiently transform, measure, and communicate the tangible benefits of your IT organization.

Through the build process, cloudEQ will help your organization identify and understand areas of cost reduction, identify appropriate ServiceNow services and plan a strategic migration methodology that fits your business goals. Utilizing ServiceNow, and industry best practices, cloudEQ will assist your organization with understanding applications, ITSM, dashboards, and information in a streamlined, secure, and affordable manner.

MANAGED SERVICE OFFERINGS FROM cloudEQ

Optimization for performance and cost efficiency
Automation for repetitive tasks and application deployment
Application Development services for corporate and mobile transformation

Security to ensure systems and data are protected and available

Modernization to take advantage of more efficient technologies

Migrations to move your systems from your datacenters to the cloud

Production support for your applications as well as perform enhancements

Operations Support to help manage your day-today services and systems

OUR INTEGRATION PROCESS

Evaluate

Assemble

Implement

Report

Review

Evaluate

Assemble

Implement

Report

Review

Beginning with an evaluation of the current environment and desired state, we will consider a multi-platform and integration solution as well as understand data requirements and security & availability needs for disparate systems. The team will assemble an architecture design, ServiceNow strategy, and project plan for review. Once finalized we can implement the plan and adhere to a strict communication plan to mitigate risk and ensure business goals are met. Finally, we will transition the steady state environment over to an internal team for ongoing management or that responsibility can be retained by cloudEQ or 3rd party.

MANAGED SERVICES

Understand

Solution Design

Knowledge Transfer

Shadow

Run

Understand

Solution Design

Knowledge Transfer

Shadow

Run

The cloudEQ team leverages a proven methodology to understand and design a solution for managing a client’s ServiceNow environment. Evaluating the business goals and financial requirements allows us to assemble the correct governance and team to partner with the in-house leadership to make a smooth transition. Once in the run state, we will work to optimize the environment and integrate any new or outside sources.