major incident management

We develop and implement a Major Incident Management (MIM) process designed to reduce the Mean Time to Resolution (MTTR)

By analyzing your current processes, incidents, and architecture we can: highlight problem areas, improve response time, identify systemic issues, and implement a set of repeatable processes designed to reduce your MTTR.

OPTIMIZING YOUR CLOUD SOLUTION

Managed Cloud Services

MANAGED CLOUD SERVICES: MAJOR INCIDENT MANAGEMENT

MANAGED CLOUD SERVICES: MAJOR INCIDENT MANAGEMENT

We develop and implement a Major Incident Management (MIM) process designed to reduce the Mean Time to Resolution (MTTR) By…
MANAGED CLOUD SERVICES: OPTIMIZATION

MANAGED CLOUD SERVICES: OPTIMIZATION

We want to ensure that your business is optimized for performance and cost We tailor custom designed cloud strategies that…
MANAGED CLOUD SERVICES: OPERATIONS

MANAGED CLOUD SERVICES: OPERATIONS

Day-to-day management of cloud systems through standard ITOM / ITSM, and SLA-based services. We have the tools required to run…