Major Incident Management (MIM)

Develop and implement a process designed to reduce the Mean Time to Resolution (MTTR)
major incident management
The Major Incident Management Process

We develop and implement a Major Incident Management (MIM) process designed to reduce the Mean Time to Resolution (MTTR)

By analyzing your current processes, incidents, and architecture we can: highlight problem areas, improve response time, identify systemic issues, and implement a set of repeatable processes designed to reduce your MTTR.

OPTIMIZING YOUR CLOUD SOLUTION
Get automated
Cloud Migration
We began the planning for a significant multi-cloud migration of 2300 servers out…
MIM Implementation
Our client is a global retail company. The company had recently transitioned to…