Technology partner
ServiceNow and cloudEQ
Your ticket to world-class IT service management
ServiceNow Service Delivery
ServiceNow’s cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. They simplify the complexity of work on a single, enterprise cloud platform. ServiceNow connects your enterprise and modern operations to transform your business while speeding up adoption and upgrades across your organization.
53
ServiceNow
certifications
ServiceNow Certifications and Competencies
Application development
ITSM
Integration
Automation
Methodology
ABOUT THE PARTNERSHIP
cloudEQ has extensive experience when it comes to integrating, maintaining solutions in ServiceNow and migrating data from legacy technologies and the SNOW platform. As a value-adding partner, cloudEQ has experience in helping our clients seamlessly and effectively develop workflows with ServiceNow.
cloudEQ has helped numerous organizations run, build and operate ServiceNow; reducing costs, improving operations, increasing optimizations and workflow, and building a foundation for growth and innovation. Based on experience, cloudEQ and ServiceNow have built a complete and proven approach for supporting one to thousands of staff in ITSM to quickly and efficiently transform, measure, and communicate the tangible benefits of your IT organization.
Through the build process, cloudEQ will help your organization identify and understand areas of cost reduction, identify appropriate ServiceNow services and plan a strategic migration methodology that fits your business goals. Utilizing ServiceNow, and industry best practices, cloudEQ will assist your organization with understanding applications, ITSM, dashboards, and information in a streamlined, secure, and affordable manner.
Optimize your digital workflows with cloudEQ and ServiceNow
Application development
Adapt to customer needs and simplify application development with cloud-native architecture, adaptable AI models, and automated testing and integration that eliminates tedious steps.
Cloud optimization
Build modern and scalable applications to beat your needs— all while managing your costs and keeping the quality performance your operation demands.
Automation
Simplify common tasks related to cloud migration while maintaining granular control over your automations.
Operations
Gain total visibility with your OpsCenter. Enjoy reduced mean time-to-resolution through centralized viewing, investigating, and resolution.
Major incident management
Keep operations running smoothly. Mitigate and recover from incidents with minimal time-to-resolution.
OUR INTEGRATION PROCESS
Evaluate
Assemble
Implement
Report
Review
Evaluate
Assemble
Implement
Report
Review
Beginning with an evaluation of the current environment and desired state, we will consider a multi-platform and integration solution as well as understand data requirements and security & availability needs for disparate systems. The team will assemble an architecture design, ServiceNow strategy, and project plan for review. Once finalized we can implement the plan and adhere to a strict communication plan to mitigate risk and ensure business goals are met. Finally, we will transition the steady state environment over to an internal team for ongoing management or that responsibility can be retained by cloudEQ or 3rd party.
MANAGED SERVICES
Understand
Solution Design
Knowledge Transfer
Shadow
Run
Understand
Solution Design
Knowledge Transfer
Shadow
Run
The cloudEQ team leverages a proven methodology to understand and design a solution for managing a client’s ServiceNow environment. Evaluating the business goals and financial requirements allows us to assemble the correct governance and team to partner with the in-house leadership to make a smooth transition. Once in the run state, we will work to optimize the environment and integrate any new or outside sources.
Complimentary ServiceNow migration consultation
Get started on your next ServiceNow project
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