Major Incident Management (MIM)

Develop and implement a process designed to reduce the Mean Time to Resolution (MTTR)
major incident management
The Major Incident Management Process

We develop and implement a Major Incident Management (MIM) process designed to reduce the Mean Time to Resolution (MTTR)

By analyzing your current processes, incidents, and architecture we can: highlight problem areas, improve response time, identify systemic issues, and implement a set of repeatable processes designed to reduce your MTTR.

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