Our client’s mission-critical system provides online ordering and delivery of products directly to their clients, on-demand, and 24-hours a day. The application supports over $1.8B in annual revenues and was beginning to fail due to the architecture and physical environment.
Our client sells products directly to their clients through brick-and-mortar retail outlets as well as online. The online business for all of Asia was delivered by a single platform on a stand-alone SQL Server environment and demand was steadily increasing. The on-set of COVID and the capability demands that were created were yet to be known.
The cloudEQ team embarked on building a new environment in the cloud while the original platform continued to run the business. The cloudEQ team created six unique environments, one for each country in Asia, on AWS creating a new multi-tiered application using .net and SQL servers. The cloudEQ team took a parallel build approach, and once the new environment was up and running, they performed a country-by-country cutover, taking two months to complete seamlessly. Fortunately, the migration to the cloud project had started in 2019, before the highly rapid growth requirements.
This 6-month project delivered a secure and scalable solution proven out during the on-set of COVID which required a 30% increase in capacity to be delivered on demand. Having just finished the final migration of the single platform to 6 regional environments, our customers quickly provided the customer service experience their customers have come to expect. The new environment-by-country solution provided additional web and application servers on the fly to scale as necessary.
Create a regional failover design for high availability
Stabilize the environment to minimize downtime
Provide flexibility to manage downtimes and upgrades by country
Design for scalability and create an agile environment